FAQ Topics
Shipping FAQs
Q. What Shipping Methods do you use?Answer:
All products are shipped using the United States Postal Service (USPS). If you prefer to have your items shipped using another carrier, please contact us to see if we can accommodate your request.
- First Class Mail (Default option) - up to 7 days
- Priority Mail - 1 to 3 days
- Express Mail - Overnight to most areas
- First Class Mail International (Default option) - 10 to 15 days
- Priority Mail International - 6 to 10 days
- Express Mail International - 5 days
Please note that these times are guidelines given by USPS and are in addition to our processing time. Once we ship an item, we cannot be responsible for any delays in shipping caused by USPS.
Answer:
In most cases, items are shipped the same day or next day, but we ask that you allow up to two business days for
shipping.
Answer:
During the checkout process, you will see the shipping options and prices for each shipping option. Simply select the option you'd like to use and proceed with your checkout.
Answer:
Blue Echo Solutions ships internationally to most countries. If your country does not appear as an option during our
checkout process, please contact us and we will be happy to assist you.
Answer:
You can track your order by going to
www.usps.com or through our tracking page.
Please note that you cannot track First-Class International shipments.
If you would like to be able to track you order with International Shipping, you must select Priority Mail or higher for most countries. This may very by country and we recommend visiting ww.usps.com to confirm if this service is offered for your country.
Answer:
As soon as we ship your order, we update your order with your tracking number and automatically send an email
notifying you that your order has been shipped and telling you your Tracking Number.
You can also view the Order Status page to find your tracking number. You will need the order email address used and your order number to view your Order Status page.
Answer:
Unless otherwise noted, all items are shipped from our fulfillment center in Los Angeles, California.
Answer:
If you don't receive your shipment in the allotted time, please contact us so that we may investigate with USPS to
find your package.
Please keep in mind the following delivery times before contacting us:
Domestic shipping options are:- First Class Mail (Default option) - up to 7 days
- Priority Mail - 1 to 3 days
- Express Mail - Overnight to most areas
- First Class Mail International (Default option) - 10 to 15 days
- Priority Mail International - 6 to 10 days
- Express Mail International - 5 days
Please note that these times are guidelines given by USPS and are in addition to our processing time. Once we ship an item, we cannot be responsible for any delays in shipping caused by USPS.
Answer:
As soon as your order is shipped, you will receive an email notifying you that it has been shipped, as well as
notifying you of the tracking number.
Answer:
Our shopping cart includes a shipping estimator that will tell you how much shipping will be. During checkout, you
can enter your zip code and/or your ship to country, and click "Update Totals" and the shipping price will
be shown.
During the final stage of checkout, before completing your order, you will see the final price, including shipping and taxes if applicable.
Answer:
We will ship to commercial locations. During checkout, please check the box "Please click here if your shipping
destination is a commercial location" located under your shipping address.
Answer:
During
checkout, you have the option to enter a different shipping address if you'd like, and we will ship your order to the
"Ship To" address entered.
Answer:
All orders are shipped with a packing slip which shows the billing and shipping address, along with the items shipped.
The packing slip does not show pricing.
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